Contact

Write to us.
We answer personally.

Write to [email protected] — the founder answers enquiries himself, usually within one working day first reply. In writing, so every commitment stays on the record. 30-min digital intro call — you choose video or phone. Tobias plans manually, no automated booking tool. We use phone deliberately for contract appointments and genuine emergencies — no sales calls.

Response time

Within one working day during the week. Weekends and holidays can take longer. If your enquiry is urgent, put it in the subject line.

How we work

Written support. Human-reviewed. Everything on the record.

We're a small operation in Eggolsheim, Germany. Our service model is deliberately lean — written, AI-prepared, location-independent. So we can deliver real craft at a flat price, and you get every commitment documented.

What you get

  • Written support by email

    You write us, we reply — typically within one working day on weekdays. Every promise stays on the record. No phone tag, no forgotten callbacks.

  • AI-prepared, human-verified

    We use AI hosted in the EU to draft replies and prepare answers. A human then reads, edits and sends. You always get a real answer from a real person — never an auto-bot.

  • AI-guided onboarding

    You send us logo, photos and your service list through a guided onboarding dialogue. Faster than an on-site visit, complete and fully traceable — we have everything we need to build, you keep a clean record of what was agreed.

  • Documented step-by-step guides

    For things you'll do yourself (Google verification, calendar slot maintenance), we provide written and video guides in your customer portal — so you can re-read anything at any time, no waiting for a callback.

Where our boundaries are

  • Location-independent — written, not on-site

    We work location-independent from Eggolsheim. Every commitment is documented in writing, so nothing gets lost between us and you. That's why our flat price works.

  • Email first, phone for contracts and emergencies

    We reply in writing — typically within one working day. Phone we use deliberately: contract appointments and genuine emergencies. Writing is faster for first contact, more accurate, and traceable.

  • Structured onboarding instead of discovery interviews

    Instead of hours-long discovery interviews, our AI-guided onboarding asks exactly what's needed — nothing more. You finish in your own time, we get a clean brief, and you have everything documented.

Email

How to reach us.

[email protected]

Write your enquiry in two or three sentences: which trade, what the site should achieve, whether you bring an existing domain. We answer personally, usually within one working day.

Who answers

The founder , personally. No sales script, no chatbot. If I need time for a considered answer, I'll say so.

Phone (deliberate)

For contract appointments and genuine emergencies — by design, not for everything.

We use the phone deliberately: for contract appointments after an initial written exchange, and for genuine emergencies (site down, security incident). Day-to-day support, changes and questions go by email — so every commitment stays on the record and nothing gets lost between two calls.

Landline
+49 9545 3222883
Mobile
+49 151 53415163
Opening hours
Weekdays 9:00 – 17:00 CET (not guaranteed staffed — if unreachable, please write)

Why writing first

Writing beats phone for first contact — three hard advantages for you.

Phone calls are rushed and poorly documented. In writing we can both think the matter through properly, and you can re-read every promise. If a call adds value, we schedule one after the first exchange — with a clear agenda.

Two concrete advantages for you: you can draft your enquiry in the evening or at the weekend, free of office hours. And you have our reply in black and white — with price, scope and reply deadline.

Note

We don't send newsletters. We use your email only for the specific conversation.

Postal address

If you prefer paper mail.

FloriCore Software UG (haftungsbeschränkt)
Postal address
Eggolsheim · Bavaria
Germany

Contact: Managing Director
Phone: +49 9545 3222883
Email: [email protected]

Postal mail works, but is slower. The fastest reply is by email to [email protected].